Shipping Policy
Thank you for shopping with EFSStyle! This Shipping Policy outlines the terms and conditions for the shipping of your orders from our website. We strive to provide timely and reliable delivery services to ensure that your products reach you in perfect condition.
1. Order Processing
- Processing Time: All orders are processed within 1–2 business days (Monday to Friday, excluding holidays). Once your order is processed, you will receive a confirmation email with tracking details.
- Order Delays: In cases of high order volume, or unforeseen circumstances (such as weather, holidays, or supply chain disruptions), your order may experience a slight delay. We will notify you immediately if there are any delays with your order.
2. Shipping Locations
We offer shipping to most locations globally, including the United States, the United Kingdom, and international destinations. Shipping availability and rates depend on your delivery address.
- Domestic Shipping (USA): We ship to all states within the United States, including Alaska and Hawaii.
- International Shipping: We also offer international shipping to selected countries. Shipping rates and delivery times vary depending on the country.
3. Shipping Methods & Delivery Time
We partner with reliable shipping carriers to deliver your orders, including USPS, FedEx, UPS, and other regional carriers depending on your location.
- Standard Shipping: 5–7 business days (USA)
- Expedited Shipping: 2–4 business days (USA)
- International Shipping: 7–21 business days (depending on destination)
Please note that delivery times may vary due to customs processing for international orders.
4. Shipping Costs
Shipping costs are calculated at checkout based on your shipping address and the shipping method selected. We offer the following options:
- Standard Shipping: This is our most affordable shipping option, available for most regions.
- Expedited Shipping: If you need faster delivery, choose this option for quicker processing and delivery.
Free Shipping Offers: We occasionally offer promotions for free shipping on certain orders. Details of such offers will be specified during checkout or on promotional pages.
5. Order Tracking
Once your order has shipped, we will provide a tracking number so you can monitor the progress of your package. You will receive a shipping confirmation email with tracking details, and you can track your order through the respective carrier's website.
If you do not receive tracking information or have issues with tracking, please contact us at efsstyleusllc@gmail.com.
6. Shipping Restrictions
We are unable to ship to P.O. Boxes or APO/FPO addresses at this time. Please provide a physical address for delivery.
In certain countries, customs regulations may limit the types of products we can ship. If this applies to your order, we will notify you and assist with resolving the issue.
7. Customs and Import Taxes (International Orders)
For international orders, please note that customs duties, taxes, and fees may be charged once your package reaches your country. These charges are the responsibility of the customer and are not included in your order total.
We are not responsible for delays due to customs processing, and we recommend checking with your local customs office for further information on possible fees before placing your order.
8. Address Accuracy
Please ensure that all shipping details (such as address, apartment number, city, and postal code) are entered correctly when placing your order. Incorrect or incomplete addresses may cause delays or failed deliveries, and we cannot be held responsible for issues caused by this.
If you notice an error in your shipping address, please contact us as soon as possible to update it before we ship your order. Unfortunately, we cannot make address changes once an order has shipped.
9. Lost or Damaged Items
- Lost Packages: If your package is lost during transit, please contact the carrier directly with the tracking number. If you're unable to resolve the issue, please reach out to us, and we will assist in filing a claim with the shipping carrier.
- Damaged Packages: If your package arrives damaged, please contact us immediately and provide photographic evidence of the damage. We will work with you and the shipping carrier to resolve the issue, which may include sending a replacement or issuing a refund.
10. Contact Us
If you have any questions about our shipping policies or need assistance with your order, please contact us at:
EFSStyle LLC
Phone: +44 736 846 6120
Email: efsstyleusllc@gmail.com
Address: 30 N Gould St #46630, Sheridan, WY 82801, USA
Thank you for shopping at EFSStyle. We appreciate your business and strive to provide you with the best shopping experience possible!